The Order Process is a series of events that begins with the placement of the customer's order and concludes with the completion of that order. The Order Process includes the following events:
| Starchup Event
|Pending Pickup||A customer's order is scheduled for pickup.|
|Picked Up||The order has been marked as "Picked Up" by the driver (on the Driver App) or on the Dashboard.|
|Processing||The order is at the store, may have been detailed, and the cleaning process has begun.|
| Pending Delivery
Pending Scheduling Delivery
| The order has been processed and marked "Ready for Delivery."
If the customer has already selected a delivery time, it will be Pending delivery.
If not, it will be Pending Scheduling Delivery until the customer does select a delivery time.
|Delivered||The order has been marked as "Delivered" by the driver (on the Driver App) or on the Dashboard.|
|Completed||The customer has rated the order.|
The status of an order is noted on the orders page of the dashboard: