Report details

This page has a detailed listing of what you can find within each report.  An overview of accessing these reports can be found here. Individual elements may not apply to s specific line item and so may be blank in some cases.

Standard Reports

The Orders report contains:

• Order ID
• Bar code
• Order source
• Creation dateRe
• Customer information including ID, name, phone, address
• Subscription information
• Order preference information
• Order Status
• Order feedback
• Scheduled and Actual pickup and drop off times as well as the driver that handled each
• Recurring order status
• Skipped status
• Item count, cost, and up-charges for Wash and Fold, Wash and Press, and Dry Cleaned items
• Date that the order was charged

The Customers report contains:

• Customer Information including ID, email name and address
• Registration Source and date
• SMS status (SMS ready and SMS opt out)
• Customer address service status
• Remaining credits
• Date of first and most recent orders
• Total order count and total spend
• Payment method
• Ambassador code and number of referrals
• Referral code customer used when signing and who referred them
• Subscription plan information and total subscription spend.

The Coupons report contains:

• The back end ID of the coupon
• Creation date
• Coupon code that is used by customers
• Coupon start and end date
• Value of the coupon
• Total value of all uses of the coupon

The Driver report contains:

• Driver ID
• Creation date
• Email address
• Driver Name
• Driver phone number
• Last active date
• Total orders handled by driver
• Total value of orders handled by driver
• Average value of orders handled by driver

The Routes report contains:

• Date of the route stops
• Days of the week the route runs on 
• Route start and end times
• Number of stops
• Number of skips
• Revenue from the route

The Transactions report contains:

• Back end ID's for The transaction and payment method
• Customer ID
• Customer Name
• Order ID
• Transaction date
• Settlement date
• Disbursement date
• Item count
• Total item charges
• Delivery fees
• Subscription fees
• Credits
• Refund amounts
• Tax
• Net sale value
• Starchup fee
• Processing fee
• Deposit amount

The NPS report contains:

• Business name
• Customer ID
• Customer name
• Customer address
• Customer email
• Customer phone number
• Order ID
• Coupon used
• First order date
• Gross sale amount
• Delivery date
• Delivery driver
• Order source
• Subscription used

Custom Reports

The subscription report contains:

• Customer name
• Subscription name
• Signup date
• Charge date
• Total customer spend on subscription

The daily revenue report contains daily totals for:

• Wash and Fold
• Wash and Press
• Dry Clean
• Items from the Other catigoy
• Upcharges
• Order totals
• Subscription charges
• Fees
• Coupons
• Credits
• Refunds

The employee hours report contains:

• Date
• Clock In timestamp
• Clock out timestamp
• Total time worked

The close out report contains:

• Cash receipts

• Credit card receipts

• Check receipts

• Total receipts

• Cash balance

The opt-out report covers subscriptions that have been opted out and includes:

• Customer name
• Subscription name
• Opt out date

The inventory report covers any customer items currently in the facility

• Customer Name
• Ticket ID
• Item code
• Item name
• Description
• Location
• Status
• Route
• Due date