Report details
This page has a detailed listing of what you can find within each report. An overview of accessing these reports can be found here. Individual elements may not apply to s specific line item and so may be blank in some cases.
Standard Reports
The Orders report contains:
- Order ID
- Bar code
- Order source
- Creation dateRe
- Customer information including ID, name, phone, address
- Subscription information
- Order preference information
- Order Status
- Order feedback
- Scheduled and Actual pickup and drop off times as well as the driver that handled each
- Recurring order status
- Skipped status
- Item count, cost, and up-charges for Wash and Fold, Wash and Press, and Dry Cleaned items
- Date that the order was charged
The Customers report contains:
- Customer Information including ID, email name and address
- Registration Source and date
- SMS status (SMS ready and SMS opt out)
- Customer address service status
- Remaining credits
- Date of first and most recent orders
- Total order count and total spend
- Payment method
- Ambassador code and number of referrals
- Referral code customer used when signing and who referred them
- Subscription plan information and total subscription spend.
The Coupons report contains:
- The back end ID of the coupon
- Creation date
- Coupon code that is used by customers
- Coupon start and end date
- Value of the coupon
- Total value of all uses of the coupon
The Driver report contains:
- Driver ID
- Creation date
- Email address
- Driver Name
- Driver phone number
- Last active date
- Total orders handled by driver
- Total value of orders handled by driver
- Average value of orders handled by driver
The Routes report contains:
- Date of the route stops
- Days of the week the route runs on
- Route start and end times
- Number of stops
- Number of skips
- Revenue from the route
The Transactions report contains:
- Back end ID's for The transaction and payment method
- Customer ID
- Customer Name
- Order ID
- Transaction date
- Settlement date
- Disbursement date
- Item count
- Total item charges
- Delivery fees
- Subscription fees
- Credits
- Refund amounts
- Tax
- Net sale value
- Starchup fee
- Processing fee
- Deposit amount
The NPS report contains:
- Business name
- Customer ID
- Customer name
- Customer address
- Customer email
- Customer phone number
- Order ID
- Coupon used
- First order date
- Gross sale amount
- Delivery date
- Delivery driver
- Order source
- Subscription used
Custom Reports
The subscription report contains:
- Customer name
- Subscription name
- Signup date
- Charge date
- Total customer spend on subscription
The daily revenue report contains daily totals for:
- Wash and Fold
- Wash and Press
- Dry Clean
- Items from the Other catigoy
- Upcharges
- Order totals
- Subscription charges
- Fees
- Coupons
- Credits
- Refunds
The employee hours report contains:
- Date
- Clock In timestamp
- Clock out timestamp
- Total time worked
The close out report contains:
-
Cash receipts
-
Credit card receipts
-
Check receipts
-
Total receipts
-
Cash balance
The opt-out report covers subscriptions that have been opted out and includes:
- Customer name
- Subscription name
- Opt out date
The inventory report covers any customer items currently in the facility
- Customer Name
- Ticket ID
- Item code
- Item name
- Description
- Location
- Status
- Route
- Due date